To SET THE STANDARD in the real estate title closing industry. To earn your repeat business by performing at a level to exceed your expectations; getting your deal closed and funded in a secure, timely manner. EXCELLENT SERVICE, at Citizen Title we strive to provide a standard of high-quality professionalism, customer service, and satisfaction to our clients in the real estate closing industry. We want to simplify the process from start to finish, and to change the industry in the title world, but more importantly we want to have the best place to work – we do that by two ways:
Buy into our mission – we can’t have people showing up to just receive a paycheck – you can but you’re not going to get very far because we are pushing towards goals and if you’re not helping us achieve our goals you are working against us. Serve others – good communication, great attitude, fast response time, and following the same process every time. You have to be bought into what we believe and have a service mentality. What do we believe?
1. Serving others and becoming the best title company with the best service is the #1 goal. If you help other get wha they want you will always get what you want. following our core values, and believing in our mission)
2.Working at Citizen Title is the best place to work – you have to believe that because you are the ones that create it.
3. Financial benefits – retirement matching, financial planning services, profit sharing, tuition reimbursement, employees stock ownership.
4. Family time – paid paternity, paid maternity, bring your pet to work.
5. Get away time – company retreats, company trips, time off is essential.
6. Mental health – support groups, paid time off for community service, stress relief breaks.
7. Sustenance and shenanigans – social events/outings, on site happy hours, game room, free daily lunch.
A. Encourage personal development and not only make you better humans but make you richer financially by allowing room for opportunity in other arenas, we want everyone to come to work excited, we know we live in a stressful environment in title and we are serving others getting paid and people pressing us, we know we have a lot of files that we don’t want to deal with sometimes, but we also need take care of self, and we are doing something about it.
B. Your job is to get so good when you ask for a raise, we can’t say no.
Citizen Title company utilizes cutting-edge technology for faster, more secure transactions, a commitment to unparalleled customer service can set your company apart, offering a one-stop-shop experience can be a major advantage with the principal owner just a phone call away we can get your deal and closed in a secure timely manner, boasting a team with superior qualifications, certifications, and industry experience can elevate your company above others.
Once there is a set a date for closing you will know the exact date to schedule your move. Closing is when the final papers are signed, you receive your money, and when ownership transfers out of your hands. By this time, the house should be empty and vacant unless we make other arrangements based on your specific needs.
Great question, you’ll sign a purchase agreement, open title at Citizen Title, receive any needed pay off’s for mortgages and/or HOA’s, clear any title defects, and close once title is clear.
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